Shipping policy

Shipping & Delivery

  • Free Worldwide Shipping: Estimated delivery time is 5-14 business days via UPS.
  • Express Shipping (FedEx/DHL): Delivery in 5-7 business days.
  • Fast Dispatch: All orders are shipped within 1-2 working days from our warehouse. Tracking information is provided within 2 working days.
  • No Hidden Fees – Taxes Included

    We cover import fees for most countries, so you won't face any surprises at checkout.

    However, in certain countries (e.g., Brazil, US), local taxes, duties, or customs fees may still apply. These charges are determined by your country's regulations and are not included in the product price.

    Any such additional fees are the responsibility of the recipient.

    We partner with trusted couriers and provide accurate shipping documentation to help ensure smooth delivery and minimize delays or unexpected costs.


Customer-Centric Policies

  • 30-Day Returns Policy: Enjoy a safe and secure shopping experience with our flexible returns.
  • 24/7 Customer Support: Questions? Reach out via our Contact Form or email us at info@atelier-home.art.
  • Phone Support: Available in German, Monday to Friday, 8 AM–9 PM EET (International fees may apply).

Experience elegance, functionality, and unparalleled convenience with Atelier Sculptures™. Make your space extraordinary today!